Refund Policy for Physical Therapy
Payment will be taken at the time of service. No refunds are provided for physical therapy services.
Refund Policy for Strength Training
Strength training monthly subscriptions will be applied at the same time each month based upon the date of sign up. If you wish to cancel your subscription, no refund will be given for the current month. Refunds will not be given after payment is accepted. There is no charge for cancelling your subscription at anytime however payments up to time of cancellation are not refundable.
Out of Town
At Smith Performance Center, you are paying for the program and the expertise. If you are traveling for a short time, we are more than happy to change your strength program to something that you will be able to do at any other gym, or even provide you with a bodyweight program if you don’t have access to equipment. You are encouraged to make up workouts if you miss weeks (example - if you come twice a week and are gone for two weeks, you can make up your 4 missed workouts whenever works for you. You could come three time for the next four weeks or four times for the next two weeks). Due to this, if you are gone less than 1 month, we will continue your monthly membership. If you will be gone more than a month, you may either suspend your membership (you will not have access to workouts on Teambuildr) or switch to an online fee to continue your program
If more than 1 person from one family are members, all members paying $150 or more will receive a 10% discount
All new members will be required to sign a 3 month contract. We want to make sure new members fully understand what SPC is about and are able to take advantage of everything offered, before they decide it is not the place for them.
Health Savings Account
Health Savings Accounts can be used for physical therapy services. Health savings accounts cannot be used for strength training.